Returns & Exchanges

At HyperX, we stand behind our gear with a 30-day money-back guarantee for products purchased directly through our store. If you are not completely satisfied with your gaming peripherals, we offer a streamlined return process to ensure you get back to the game as soon as possible.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to start your RMA (Return Merchandise Authorization) request.

2

Prepare the Package

Place the item in its original packaging including all cables, accessories, and manuals to ensure a full refund.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Refund Processing

Once our warehouse receives and inspects your return, your refund will be processed back to the original payment method within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing